FAQ Overview

Customer Service




Customer service



Our freight costs and delivery terms

Bike shipment - this is how you receive your bike:

The bike is preset. Usually you as customer only have to...

  • install the front wheel (often with quick release - no tools necessary)
  • mount seat post / saddle
  • mount the pedals (usually 15mm open-jaw wrench)
  • fix the handle bar (usually 4mm or 5mm hex key)bicycle sending

Then you can go on your first test ride. Where required the fork and shock need to be adjusted to the rider's weight.

Shipment status

You can track your DHL shipment here:

DHL Tracking

You can track your UPS shipment here:

UPS Tracking


Payment options

  • Payment in advance by bank transferZahlungsarten
  • Paypal
  • Credit card (Mastercard, Visa)
  • Cash (in our store)
  • Financing by Santander bank or Paypal (within Germany only)
  • Leasing (within Germany only)
  • Cash on delivery (within Germany only)
  • more payment options

Fun Corner

Opening hours

Mo.-Fr. 10:00-13:00 / 14:00-18:00 Uhr

Sa. 10:00-13:00 Uhr

How to get here

Fun Corner Wegbeschreibung (PDF)

Fun Corner Wegbeschreibung (G-Map)