Shipping costs

Provided product availability your order will get dispatched with DHL, UPS or carrier Logwin. The delivery time of DHL and UPS is approximately 1-3 business days within Germany and 2-8 business days within the EU after dispatch confirmation. Delivery takes place Monday till Saturday. The general delivery time of the carrier is 3-6 business days within Germany, 4-10 business within the EU. E-Bikes, Trekking- and Fatbikes get transported by carrier or by your choice UPS.

CountryParcelall Bikes with RRP

Cash on delivery

Parcel

Kid's bikes, MTB and road bikes (SALE) E-bikes, trekking and fat bikes (SALE)
Germany
5,00 €free shipping8,00 €19,00 €from 29,00 €

EU

15,00 €free shippingnot available39,00 €from 99,00 €

We also ship to countries outside of the EU! Please contact us regarding the delivery options and shipping costs:

Shipping documents

Return form

Withdrawal form


Bike delivery

This is how your new bike arrives:

Verpacktes Rad im Karton

In most cases you only have to fix:

  • front wheel (often without tools by quick release)
  • seat post / saddle
  • pedals (usually 15mm jaw wrench)
  • handlebar (usually 4mm or 5mm hex wrench)
Now you can go on your first test ride.
If necessary you can adjust the fork and shock air pressure of your mountain bike using one of our shock pumps.

Here you can check the status of your delivery:

Versanddienst

DHL Sendungsverfolgung


UPS Sendungsverfolgung